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Booking Conditions

2012 BOOKINGS
The following changeover dates apply in 2012.

All St. Andrews property and large properties (sleeps more than 6)
High Season and school holidays - Friday to Friday only (within 4 months of arrival you will be able to book short breaks begining and ending on Fridays and Mondays) 
Mid season - min 3 nights, any stay begining or ending on a Monday or Friday (no arrivals or departures on Sundays or Wednesday)
Low season - any 2 nights

All other properties (Crail, Kingsbarns, etc.)
High Season and school holidays - Saturay to Saturday only (within 4 months of arrival you will be able to book short breaks begining and ending on Fridays and Mondays) 
Mid season - min 3 nights, any stay begining or ending on a Monday or Friday (no arrivals or departures on Sundays or Wednesday)
Low season - any 2 nights


2011 BOOKINGS

The following booking periods are available in most of our properties (there are a few exceptions).

Fri-Mon
Mon-Fri
Mon-Thurs - not July/August season
Fri-Tue - not July/August season
Fri-Fri
Sat-Sat
Fri-Sat
Sat-Fri

Variations do occur if you can see something is available, but cannot book it please contact us by email or phone. If booking within a short time period or last minute (under 2 weeks), these restrictions will be relaxed.

Pricing: All pricing except some of our special offers can be viewed and booked online, by using the 2 months calendars displayed on the properties page or using our advanced search facility to search across all our property

Conditions: The rates include all bed linen, towels, electricity and limited coal where the property has an open fire. Cots (not cot linen), high chairs, barbeque and camp beds (extra charge) are available on request (subject to availability). fire lighters, paper, sticks and charcoal are not supplied in the properties and need to purchased from the local shops.

A non-refundable deposit of 25%is required as confirmation of the booking. The remaining balance will be required 4 weeks prior to entry date. A valid credit/debit card is required to make a booking and any damage done to or within the property or it's contents will be chargeable to the supplied card. All bookings require the main hirer to have a credit/debit card which will be held should any damage occur to the property.

In the event of cancellation, notice of cancellation must be sent by registered post or recorded delivery letter. Holiday insurance should be taken with a suitable provider.

Once a booking has been made the following charges apply to cancellation or change of accommodation:

more than 6 months prior to start of booking - 10% of deposit
within 6 - 3 months prior to start of booking - 25% of deposit
within 3 - 2 months prior to start of booking - 50% of deposit
within 2 - 1 months prior to start of booking - 100% of deposit
within 4 - 3 weeks prior to start of booking - 50% of full cost of holiday
within 3 - 2 weeks prior to start of booking - 75% of full cost of holiday
within 2 - 0 weeks prior to start of booking - 100% of full cost of holiday

The proprietor reserves the right, under circumstances beyond control, (e.g. fire damage or the interruption of utility supplies) to change the booking to a property of a similar standard and grading. Should it not be possible to offer an alternative holiday property, the rental paid will be returned in full to the hirer and the hirer shall have no further claim against the proprietor. At the proprietor's discretion, well behaved pets are welcome, but should not be allowed in bedrooms, on furniture or left unattended at any time in the property. There will be an additional charge per week, per pet.

Damages The hirer will be responsible for any damage caused to the property by themselves, or any member of their party. Costs due to any damage will be charged to the debit/credit card held against the booking in the name of the hirer, and an receipt will be forwarded to the hirer outlining the charges.

Failure to exit the property by agreed time if the hirer and their group fail to exit the property by the agreed time as stated on the confirmation, additional charges will be applied to the hirers card, these may include charges for removal of the hirers belongings, collection of the said belonging, and extra cleaning charges.

Liability Whilst the Owners endeavor that the property meets required standards and the hirers expectations, the owners cannot accept responsibility for any alterations to the property, surrounding vicinity or amenities that affect the holiday, which are beyond reasonable control ie power cuts, road works, water main leaks, failure of third party services (eg oil deliveries) Nor can they accept any liability for any injury, sickness, loss, damage, additional expense or inconvenience caused by or arising out of using the Property and its appearances, plumbing, electrical or otherwise, exceptional weather conditions or the hirer’s negligence. Further, no responsibility is accepted for the personal belongings, car and its contents of the hirer or any member of the party during the holiday.

Golf reservations Any reservations of golf made on behalf of the client will be payable in full as soon as tee time confirmation has been received. All golf payments are non refundable, so suitable insurance should be arranged.

Internet and digital TV these services are provided free in the properties that have the facilities assuming no support is required, if a memeber of staff is required to visit the property in order to setup these services an additional charge of £20 will be made (only if the equipement is not malfunctioning). Kingask Country Cottages or the owner of the property are not responsible for any interruption to these services, and should one occur cannot accept any liability, loss or additional expense caused by or arising from the loss of these services. The loss of these services is not considered an emergency and call outs or repairs will not be done after 7pm at night.

Direct property listings - for properties listed on our webisite that we do not manage all responsiblity lies with the properties owner/management company and you should consult their booking conditions for full details. 

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